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Frequently Asked Questions (FAQ) |
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Sample
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1.
What is an
Applicant Tracking System (ATS)?
2.
What is
the Recruiting Desktop?
3. What is
the difference between network postings and Featured
US-San Francisco-Jobs postings?
4. How do I
choose how my job postings are distributed? What are my
options?
5. When
candidates apply to jobs or submit resumes on my Corporate
career Site, where does their information go?
6. Can I add
additional users to my ATS?
7. How do I
add users to my ATS?
8. How do
multiple users log in to the same account?
9.
Can
multiple users be logged in at the same time?
10. There
are three roles I can assign to users in my employer account
– Recruiter, Manager and Administrator. What functions are
available to each role?
11. What
reports can I run from my account and how can I customize
them?
12. What
statistics are displayed from the Account Statistics link in
the Administration box of my Recruiting Desktop?
13.
What
other services are free to network employers?
14.
Get More Exposure by Posting Your
Job Across a Network of 15,000 Job Sites! |
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1. What is an
Applicant Tracking System (ATS)? |
| An Applicant
Tracking System (ATS) is a software application that enables
the electronic handling of corporate recruitment needs. Most
systems include a corporate career site, allowing companies
to post jobs onto their own website, as a way to attract
candidates. Candidates may apply for specific jobs or post
their resumes generally to the company. Effective solutions
store this candidate data inside a database to allow for
effective searching, filtering, and routing of applicants.
The largest organizational benefit of an Applicant Tracking
System is improved productivity of the recruiting team.
Electronic handling of requisition and candidate data allows
significant opportunities to reduce inefficiencies through
automated processes. Further, the improved organization of
candidate information allows for quicker decision-making.
The end result is reduced cost and time per hire.
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2. What is the
Recruiting Desktop? |
The Recruiting
Desktop is a data storage and workflow management system
which serves as the back-end of our free ATS. From the
Recruiting Desktop, you can:
- Create job
postings for your Corporate Career Site or purchase
postings to our network of more than 15,000 job boards.
- Store, search,
filter and forward candidate resumes.
- Request
interviews with potential candidates by e-mail.
- Add notes to
candidate resumes or to your To-Do-List.
- Generate
reports to track job posting and account activity, and
much more.
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3. What is the
difference between network postings and "Featured"
US-San Francisco-Jobs postings? |
| Featured job
postings on SanFranJobs.net include a link using
your logo to your free Corporate Career Center on the
SanFranJobs.net web site. Visitors to
SanFranJobs.net will see your branded listing and
have an opportunity to view your current openings before
searching the network. You have complete control over
posting unlimited numbers of jobs for your organization.
Positions posted to the network are distributed through the
Carnegie Partners/Beyond.com network of more than
13,000 niche job boards. Network postings do not
include a logo and link to your corporate career center on
SanFranJobs.net. Employers choosing a
network package can add a link and logo to
US-San Francisco-Jobs for a discounted annual subscription
fee of $500.00. |
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3. How do I
choose how my job postings are distributed? What are my
options? |
| You can choose the
options that best serve your needs. Under the Job
Distribution Options page, you can choose to post your job
for free to your Corporate Career Site, pay for premium
network placement, or both. If you choose premium network
distribution, you can pay per job posting or pre-purchase
products by contacting one of our representatives. After you
choose your distribution option, click on Save Job Posting.
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4. When
candidates apply to jobs or submit resumes on my Corporate
career Site, where does their information go? |
| When candidates
apply to jobs or submit their resume, the information will
be available on your Recruiting Desktop. You can click on
"My Applicants" and either select all of your job applicants
or select the applicants for a specific job posting. Then
you will see the names of the candidates, their resume
title, location, salary expectation, application date, and
status. You also have the option to view their entire
resume. In addition to the Recruiting Desktop, if you enter
an apply email when posting your job, your candidate's
resume information will be sent to that email address.
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5. Can I add
additional users to my ATS? |
| Yes. Each employer
account has the capacity to include up to five (5) users,
including the original user, plus up to four others. Each
additional user will be given a sub-account under your
original, main account. Users can log onto their respective
sub-accounts, and all activity can be monitored and tracked
by Manager/Administrator accounts (Reference question 12
below). |
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6. How do I add
users to my ATS? |
| You can provide
other members of your recruiting team with access to a
centralized employer account. On the Recruiting Desktop, in
the Administration box you can click the Add/Change User
Roles link. From that area, employers can add new users to a
centralized, main account and designate roles for each
member. Once multiple users have been added, each user will
be emailed their own login (email address) and password for
a sub-account. The user will have to check their email, log
in to their new sub-account, and change their password to
activate their account. |
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7. How do
multiple users log in to the same account? |
| Additional users
can login to their respective sub-accounts at any time using
their login (email address) and password information. All
activity can be monitored by the Manager/Administrator
account (Reference question 12 below). |
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8. Can multiple
users be logged in at the same time? |
| Yes, multiple users
can be logged in to their respective sub-accounts at the
same time. |
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9. There are
three roles I can assign to users in my employer account –
Recruiter, Manager and Administrator. What functions are
available to each role? |
Users who are given
the Recruiter role will only have access to their own
sub-account, and the job postings and applicants from that
sub-account. They will not see the new boxes on the
Recruiting Desktop labeled Manager View and Administration,
or have access to the functionality in those boxes.
Users who are given the role Manager will have access
to their own sub-account, as well as see the new Manager
View box on the Recruiting Desktop and be able to use the
features inside, including:
- Running reports
- Results will return data from the entire team.
- Team List -
View each team member and their job postings, and send
notes to team members.
- Team job
postings - View, copy, edit and inactivate job postings
for the entire team. Also view resumes submitted to each
posting.
Managers will not see
or have access to any of the functionality of the new
Administration box on the Recruiting Desktop.
Users given the Administrator role will be able to
see and use all functions in all boxes of the Recruiting
Desktop. This includes the both the Manager View and the
Administration boxes, with the added ability to add users,
change user roles, and view account statistics. The user
who originally registers the main account will automatically
be given Administrator status, until designated
otherwise. |
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10. What reports
can I run from my account and how can I customize them? |
Any account user
designated as an Account Manager or Administrator (Reference
question 12 above) can run account activity reports from
their Recruiting Desktop. Just follow these easy
instructions for running and customizing reports:
1. Log in to your
employer account. From your Recruiting Desktop, click
the link labeled Run Reports from the bottom left box
titled Manager View.
2. Types of reports available are as follows:
a. Contact
Information Report - Search and compile names,
addresses, phone numbers, and email addresses for
candidates and company contacts.
b. Candidate Information Report - Track candidate
information including location, current job title,
salary requirements, resume posting date and contact
information.
c. Job Posting Report - Track job descriptions
posted to your main company account by single or
multiple users. Return information including job
posting title, status (active or inactive),
recruiter name, title and email, posting date,
position salary requirements, and more.
d. Meeting Schedule Report - Search meetings
scheduled from your main company account by single
or multiple users. Track information including
meeting date, status, location, and type, candidate
and recruiter name and associated job.
e. Notes Report - Track notes by type, contact,
priority, follow-up status, follow-up date, creation
date, creator, and more.
Reports can be
customized by entering time periods for which you wish to
view results. You can also choose information you want to
include from multi-select boxes, and select the format in
which you wish to view results. |
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11. What
statistics are displayed from the Account Statistics link in
the Administration box of my Recruiting Desktop? |
- User Licenses
Allotted - Our network provides up to five (5) user
licenses per account, free of charge. This is the number
of user licenses allotted.
- User License
Compliant - Each employer account has the capacity to
include up to five (5) users, including the original
user, plus up to four others. Each additional user will
be given a sub-account under your original, main
account. If you have five users or less, your account is
compliant. Accounts with more than the five allotted
users are non-compliant.
- # of Users -
This is the number of users from your organization that
you have added to your main account.
- # of Resumes -
This is the total number of resumes that have been
viewed by all users under your main account. This
includes resumes submitted via job postings, resumes
viewed during resume searching, and resumes sent to you
via our complimentary Resume Distribution Service.
- # of Active
Jobs - This is the total number of active jobs posted by
all users under your main account. This includes jobs
posted free of charge to your Corporate Career Site and
jobs posted to our network through paid premium
distribution.
- # of Inactive
Jobs - This is the total number of inactive jobs posted
by all users under your main account. This includes jobs
posted free of charge to your Corporate Career Site and
jobs posted to our network through paid premium
distribution.
- # of
Cross-Posted Jobs - This is the total number of jobs
(both active and inactive), that have been cross-posted
through paid premium distribution to our network
by all users under your main account.
- # of User Notes
- This is the total number of notes that have been added
to your account by any of your users.
- Total Record
Count - The total number of all records listed above.
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12. What other
services are free to employers? |
In addition to free
ATS to track applicants and Corporate Career Site with free
job postings, we have other services that are provided at no
charge to network employers.
- Blinded Resume
Search allows you to search one of the largest resume
banks available.
- Resume
Distribution Service allows you to receive targeted
resumes. You specify what industry and state you are
looking for, and when matching job seekers choose to
blast their resume, you will receive it.
- Resume Alerts
notify you when new resumes match your search criteria.
You can create as many alerts as you need using
keywords, location, and/or category.
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